Refund policy

We have a 14 day return policy. All requests for returns must be RECEIVED WITHIN 1 WEEK OF DELIVERY TO YOUR HOME via email to hello@decorbyamanda.com

To be eligible for a return, your item(s) must be in the same condition that you received it, unused, undamaged in its original packaging.

Please carefully package fragile items so that they don't arrive to us damaged. Once we receive your unused and undamaged item(s), you will be issued a refund to your original form of payment.

You are responsible for all return shipping costs. There must be a tracking number connected to the returned item(s). Please note: We do not provide return labels, packing slips or pay for return labels on unwanted items.

Please note: Items sent back to us without first requesting a return (via email) WILL NOT be accepted and/or will incur a 70% restocking fee (no exceptions)
Contact us with any return questions via email at hello@decorbyamanda.com

Damages and issues
Please inspect your order upon reception and contact us immediately including photos of damages, via email at hello@decorbyamanda.com if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Final Sale/ non-returnable items
All Seasonal Items including, but not limited to, Easter, Christmas, Fall, Halloween and Valentine's Day are Final Sale; no returns or exchanges. Sale items are Final Sale; no returns or exchanges. Gift Cards are Final Sale; no returns or exchanges. Please get in touch via email if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. You are responsible for all shipping costs.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.